Privacy Policy

At Motoprotec, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect
   • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
   • Payment Information: To process your orders, we collect payment information, including credit card details. However, we do not store your payment information on our servers. All payment transactions are securely processed by trusted third-party payment processors.
   • Log Data: Like many websites, we collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and other browsing information.
2. Use of Information
   
   • Order Processing: We use the information you provide to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
   • Account Management: If you create an account, we may use your information to manage your account, including password recovery and account-related communications.
   • Marketing and Communication: With your consent, we may send you promotional emails or newsletters to inform you about new products, special offers, and other updates. You have the option to unsubscribe from these communications at any time.
   • Website Improvement: We analyze non-personally identifiable information to monitor and improve the functionality and performance of our website, enhance user experience, and address any technical issues.
3. Data Security
   • We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and encryption technologies to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Third-Party Disclosure
   • We do not sell, trade, or transfer your personal information to third parties for marketing or other purposes without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business operations, and providing services to you. These third parties are obligated to keep your information confidential and secure.
5. Cookies and Tracking Technologies
   • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings; however, please note that disabling cookies may impact certain features and functionality of our website.
6. Children’s Privacy
   • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.
7. Changes to the Privacy Policy
   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
   • If you have any questions, concerns, or inquiries regarding our Privacy Policy or the protection of your personal information, please contact us at:
     Email: [email protected]
     Address: Unit A5, Pacific Rd, Cardiff, VGL CF24 5HL

Thank you for trusting Motoprotec with your personal information. We are committed to maintaining the privacy and security of your data and providing you with a safe and enjoyable shopping experience.